This website, www.arkabound.com (the “Website”), is owned and operated by ARKABOUND, a sole proprietorship of Ishita Garg, having its principal place of business at Block B-7, Plot No. 32, Safdarjung Enclave-1, New Delhi – 110029, India. Throughout this Privacy Policy, the terms “we”, “us”, “our” and “Company” refer to ARKABOUND, and the terms “you” and “User” refer to any person who visits the Website, creates an account, subscribes to our communications, or purchases products from us (the “Services”).
This Privacy Policy sets out the manner in which we collect, use, store, disclose and otherwise process your Personal Data. By accessing the Website or by providing Personal Data to us, you acknowledge that you have read and understood this Privacy Policy and you consent to the processing of your Personal Data in accordance with it. If you do not agree with any part of this Privacy Policy, you must not access or use the Website.
This Privacy Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), and the Consumer Protection (E-Commerce) Rules, 2020, each as amended from time to time.
Our Website is built on the WordPress content management system and is hosted by Hostinger, and our online store functionality is provided through WooCommerce.
We may collect and process the following categories of Personal Data:
We process your Personal Data only for lawful purposes, namely:
By providing Personal Data to us, you represent that the information is accurate, that it is your own or that you are authorised to provide it, and that you voluntarily consent to its processing for the purposes stated in this Privacy Policy. You may withdraw your consent at any time by writing to us at the address set out in Section 13. Withdrawal of consent shall not affect the lawfulness of processing carried out before withdrawal, and may result in our being unable to provide certain Services to you.
We do not sell or rent your Personal Data. We may disclose Personal Data, to the extent necessary and on a need-to-know basis, to:
Such third parties are permitted to process Personal Data only for the purposes for which it is disclosed to them, and are required to maintain appropriate confidentiality and security. We are not responsible for the independent privacy practices of any third party.
The Website uses cookies and similar technologies to maintain your shopping cart, remember your preferences, measure Website performance, and deliver relevant advertising. You may disable or delete cookies through your browser settings; however, certain features of the Website may then cease to function properly.
We shall retain your Personal Data only for so long as is necessary to fulfil the purposes for which it was collected, or for such longer period as may be required under applicable law (including tax and accounting laws). Upon expiry of the applicable retention period, Personal Data shall be erased or irreversibly anonymized.
We implement reasonable security practices and procedures, including encrypted (HTTPS) transmission and access controls, to protect Personal Data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.
Subject to applicable law, including the DPDP Act, you may:
Requests under this Section shall be addressed to the Grievance Officer identified in Section 13, and we shall endeavor to respond within [thirty (30)] days of receipt.
The Website and the Services are not directed at persons below eighteen (18) years of age, and we do not knowingly process the Personal Data of any such person without the verifiable consent of a parent or lawful guardian. If you believe that we have inadvertently collected Personal Data of a child, please notify us and we shall delete it promptly.
The Website may contain links to websites or services operated by third parties. We have no control over, and accept no responsibility for, the content, privacy policies or practices of such third parties. You are advised to review their policies before providing them with any Personal Data.
Your Personal Data may be stored and processed on servers located within or outside India, including those operated by our service providers. Any such transfer shall be undertaken in accordance with applicable law and subject to appropriate safeguards.
We reserve the right, at our sole discretion, to update, modify or replace any part of this Privacy Policy by posting the revised version on the Website, with the “Last updated” date amended accordingly. It is your responsibility to review this page periodically. Your continued use of the Website following the posting of any changes shall constitute your acceptance of those changes.
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are as follows:
Name: Ishita Garg
Designation: Proprietor and Grievance Officer
Company: ARKABOUND (sole proprietorship)
Address: Block B-7, Plot No. 32, Safdarjung Enclave-1, New Delhi – 110029, India
E-mail: hello@arkabound.com
Telephone: +91 98701 12172
GSTIN: 07CEZPG5097N1ZE
We shall acknowledge any grievance within forty-eight (48) hours of receipt and endeavour to redress it within 14 days from the date of receipt.